Late policy for riders

We understand delays happen. Drivers will wait up to 10 minutes after the scheduled departure time for all ride types

• You’ll receive driver details 1 hour before departure
• If you’re running late, please communicate with your driver

What to Expect

• If you arrive more than 10 minutes late, your ride may be marked as a no-show and canceled.
• You’ll need to reschedule at current prices

Updated on: 21/05/2026